Frequently asked questions

MyBusinessPlan was developed in the context of the « 1819 – Doing business in Brussels » service, a telephone service set up on the initiative of the Brussels Capital Region. The advisers of 1819 provide free information and guidance for the creators of companies or executives of existing companies in Brussels on a whole series of questions – in particular, relating to business plans and financing.
In addition to the telephone service, 1819 offers you an online information portal (www.1819.brussels), as well as practical tools, such as MyBusinessPlan.

Like all the services, documents, tools, etc. offered by 1819, MyBusinessPlan is and will remain free of charge since it has been produced with the support of the Brussels Capital Region. So you can use it without fear of ever having to pay to retrieve your data or access "advanced features".

The tool we offer is designed to help you implement your business plan. While it is true that this work is effectively part of the routine when starting a business, it can still also be useful in the context of an existing company: for example, when making a major investment, opening a new outlet, taking over a business, diversifying into new product/service markets, launching a new export business and so on.

In conclusion, MyBusinessPlan could be useful for you during the start-up phase, but also at any other key moments in the development of your company.

MyBusinessPlan is designed to make it possible to make progress on your own on writing your business plan and your financial plan.
However, whether you are a business creator, or an executive of an existing company, you may feel the need for assistance, either because you dry up on a specific issue, or simply to challenge/validate/finalise your work.
Please note that there are various support structures in Brussels that can provide you with free assistance.
And if it turns out that the technicalities of the project require the use of a private consultant, the Region offers a subsidy for 50% of the cost of the remit.

In the event of technical problems – and only of technical problems – please send an email to the following address: supportwebsite[at]1819.brussels. Make sure you describe the situation: configuration (OS, browser), nature of the problem (error message, malfunction ...). Add a screenshot if you think it is relevant. We will do our utmost to help you as soon as possible.